General Terms & Conditions
for tailor made language training courses at Institute4Languages
Institute4Languages provides all prospective clients with tailor made language training. The content, structure and objectives of our courses are tailored according to the client’s previous knowledge.
The following general terms and conditions apply at all times:
§ 1 Purpose of terms and conditions
The following terms and conditions are relevant for participation in the training and coaching activities of Institute4Languages.
§ 2 Registration
The tailor-made offer of Institute4languages to the participant is considered as registration. With the signatures of the participant and the Institute4languages on the offer, the offer is binding and therefore regarded as a confirmation of registration.
§ 3 Scope of services
The scope of the contractual service is based on the general content/objectives and how these are individually tailored to meet the requirements of the participants. It is also based on any agreements made between the contractual partners in relation to these.
§ 4 Non-implementation
If there are not enough registrations for a group event, or if it is not possible to hold the event in accordance with the program due to circumstances for which Institute4Languages is not responsible, Institute4Languages is not obliged to hold the event. The registered persons will be informed of these circumstances in good time before the start of the event. If individual lessons are cancelled due to the fault of Institute4Languages during the course of a contractual relationship, the participants/client will be given the opportunity to make up for the cancelled lessons. If the course cannot be held due to the illness of the teacher, the participant has the option of holding the course with another teacher or receiving a refund of the costs for the course in question. Further claims are excluded.
§ 5 Terms of payment
Upon receipt of the invoice, the amount must be paid within 14 days to the account shown below. In the case of evening classes, the participant may pay the total fees at the beginning of the course or upon request monthly.
§ 6 Cancellation of appointments
Cancellation before the start of the educational event must be made by telephone or email. Cancellation is possible until 12 noon before the day of the event without any costs. If the event is cancelled after 12 noon before the day of the event, the costs for the event are due. For evening courses and private group courses, missed lessons will not be refunded as the events will continue regardless of the number of participants.
§ 7 Suspension
In the event of extraordinary professional, economic or illness-related reasons, events may be suspended for a maximum of three months after notification of the hiatus. Should the break last longer than three months, Section 8 “Termination” shall come into force.
§ 8 Termination
Notice of termination during the educational event must be submitted in writing by fax, letter or email. The contract can be terminated at any time by both contracting parties in written form at the end of the month with three months’ notice of conducted events and without stating any reasons. The remaining events to be conducted can still be claimed within six months after notification of the termination. After this period, the claim shall expire and the events not held shall be invoiced.
Suspensions of the courses according to Section 7 which last longer than three months shall be deemed to be a termination. The notice period of three months shall automatically take effect from the date of the first lesson in the fourth month. All educational events not held during these three months shall be invoiced. Legal provisions for extraordinary termination remain unaffected.
§9 Data Privacy
We use your personal data and optional information to provide you with our services and for your future support with information about the services offered by Institute4languages by post. With your consent, we use your e-mail address to inform you about courses and offers in our newsletter. Your data will not be passed on to third parties. If you do not wish to receive information about Institute4languages offers and services at all, you can inform us informally at any time, e.g. by email to info@institute4languages.com or in writing to Institute4languages.
§10 Right of Revocation (Legal Right of Revocation according to the German Civil Code (BGB))
You can cancel your registration for an event of the Institute4language within a period of two weeks in writing (eg letter, fax, e-mail) without stating reasons. The period begins with acceptance of the offer by signing the offer. To maintain the cancellation period, the timely dispatch of the revocation is sufficient. The revocation must be sent to Institute4languages.
Expiry of the right of revocation
Please note that according to the German Civil Code your right of revocation expires before the expiry of the two-week cancellation period, provided that the booked event has started and the first date has actually been offered. On the other hand, actual participation on the first date of the event is not an option.
Consequences of revocation
In the case of an effective cancellation, the services received on both sides must be returned and any benefits derived must be surrendered. In the event that the event booked by you has not yet started and you have revoked within the cancellation period, you will not be charged any cancellation fees or other cancellation fees or fees and any fees already paid will be refunded. If there is no effective cancellation, the full participation fee is payable. This applies regardless of whether you no longer participate after an ineffective cancellation on the other dates.
§ 11 Recission
Rescission of the contract is possible at any time up to the start of the event. In the event of cancellation up to 2 weeks before the start of the event, only a processing fee of € 30 will be charged.
In the event of a later rescission, the full fee will be charged, unless a substitute participant(s) is/are provided. If your cancellation is received in time and you have already paid, you will of course be reimbursed.
§ 12 Amendments
Agreements deviating from the above conditions must be made in writing. Insofar as no special provisions have been made above, the general legal provisions shall apply.
§ 13 Other conditions
The rights and obligations arising from this contract are not transferable. The contractual relationship between the parties shall be governed by German law.
Hamburg, April, 1st 2021
